Special Guest “Dr Jayne Histalk MD”

By Dr. Nick van Terheyden aka Dr. Nick
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Host of Dr. Nick: The Incrementalist – #TheIncrementalist

This months episode of “News you can Use” on Healthcare NOW Radio features news from the month of January 2022.

This month Craig Joseph, MD (@CraigJoseph) and I delighted to be joined by Dr Jayne (@JayneHIStalkMD) who writes “Curbside Consult” on the HISTalk blog.

Episode NOW on Demand

We look forward into our crystal balls to tease out what might be on the horizon for healthcare with so many organizations and the world in general playing catch up from the wide ranging impacts of the pandemic perhaps offering some hope for everyone in the potential for shorter buying cycles in healthcare technology. And a look at the impact of the great resignation on healthcare that has seen droves of qualified staff leaving their jobs.

We discuss what organizations can do to stem the tide – hint creating a positive and nurturing relationship is critical as is removing the busy work that fills many clinicians inboxes. As pointed out you may lose some short term business by limiting appointments but they come back, whereas burnt out staff do not.

We talk about the recent CES show and the big focus on consumer engagement and the technology to support the medical home, remote patient monitoring and virtual primary care. As Jayne points out with the baby boomers there is a big wave of folks pushing for innovation and support that is more than clinical.

As Craig highlights in many cases the technology has existed for many years but the challenge has been the payment flow has failed to provide compensation or incentive for its use. Case in point the Telehealth capabilities have been around for a long time but insurance and reimbursement would not pay for activities that were not in person. That all changed with the pandemic and now the question is can we continue the great in roads made to innovation that supports better ways of working.

You get what you measure and why customer satisfaction and drugs makes for poor bedfellows.

Listen in to hear a different take on solving the high cost of drugs that starts with acknowledging a different approach and set of priorities especially when it comes to incentives and public health policy. And while happiness and customer satisfaction are good measures, if these are the integrated into the incentives they make for bad bed fellows. This is especially true in the United States which remains one of only 2 countries with Direct to Consumer drug advertising (DTC) doctors are often faced with patients who want what they have seen in adverts and any deviation from this results in poor rating of the doctor.

You get what you measure

You can read more about the series here and the concept of keeping up with innovating in healthcare. Please send me your suggestions on topics you’d like to see covered. You can reach out direct via the contact form on my website, send me a message on LinkedIn or on my Facebook page (DrNickvT), or on Twitter tagging me (@DrNic1) and #TheIncrementalist or you can click this link to generate a ready-made tweet to fill in.

About the Show
For years Dr. Nick van Terheyden aka Dr. Nick, has served as a voice on the impact of new technologies on healthcare, earning a reputation as a leading authority on where the future of medicine is going. Combining powers of observation and real world experience, Dr. Nick has seen many predictions come true and makes the case that innovations in healthcare can be accomplished incrementally, not just by moonshot events. Tune in to hear Dr. Nick: The Incrementalist and his guests discuss what the future of healthcare looks like, how we will get there, and what it will take to improve healthcare for all.

This article was originally published on the Dr. Nick – The Incrementalist blog and is republished here with permission.